Terms and Conditions

Please read this document carefully. By using CCT Event Manager you are agreeing to comply with and be bound by the following terms and conditions of use.

The term ‘The Christian Conference Trust’ or ‘us’ or ‘we’ refers to the owner of the system whose registered office is at The Hayes Conference Centre, Swanwick, Alfreton, Derbyshire, DE55 1AU. Our company registration number is 3203917 (registered in England) and our charity registration number is 1056604. The term ‘you’ refers to the user (or organisation) of our system.

The term ‘you’ refers to the event organiser who is making use of the CCT Event Manager system.

This policy was last updated on 15th January 2019.

The use of this system is subject to the following terms of use:

  • The system is provided as-is and is subject to change without notice.
  • Whilst all attempts are made to ensure the system operates accurately and without error, neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the system for any particular purpose.
  • While regular backups are taken of the data held in this system, these are not guaranteed. It is therefore recommended that you keep your own copy of your data in a secure location.
  • Your use of the system is entirely at your own risk, for which we shall not be liable.
  • This system is owned by or licensed to us. Reproduction is prohibited.
  • From time to time we may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this system and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.

Data Protection and GDPR

We are committed to protecting your personal information. For any questions about Data Protection and GDPR not covered in this policy please contact info@cct.org.uk.

CCT as a data controller and a data processor

EU data protection law makes a distinction between organisations that process Personal Data for their own purposes (known as “data controllers”) and organisations that process personal data on behalf of other organisations (known as “data processors”). If you have a question or complaint about how your Personal Data is handled, these should always be directed to the relevant data controller since they are the ones with primary responsibility for your Personal Data.

CCT may act as either a data controller or a data processor in respect of your Personal Data, depending on the circumstances.

  • You are the data controller and CCT are a data processor when you use CCT Event Manager to manage delegate details and bookings. We provide the tools for you to manage your data, but we do not decide what information you choose to capture from delegates. You are responsible for ensuring that you comply with all necessary data protection regulations.
  • Before entering any personal details into the system, you must ensure you have permission from the data subject to do so.
  • CCT and its suppliers will take all reasonable steps as the data processor to ensure the data held within the system is held securely and that access is limited to only those personnel who require access.
  • When you submit your Final Details, CCT will become the data controller of this information, for the purposes of facilitating your event. These details will include: name and contact details for the events main contact (organiser), names of full and part time delegates, dietary requirements and any information put in the “Notes to CCT” input field. For residential delegates their age (if child, otherwise simply Adult) and disabled status (yes/no) will also be transferred.
  • CCT and its suppliers will only access your stored personal data with your permission for the purposes of providing technical support. No details will be used for any other purpose without your permission.
  • CCT Event Manager contains the facility to send emails to your delegates. If a delegate requests that you no longer send them emails, you should remove their email address from their record promptly to ensure no further emails are sent.

Data storage and security

CCT Event Manager is hosted on secure web servers in the UK by an external hosting provider. Backups are stored in multiple locations, all within the EU.

Where data is produced in physical form (e.g. printouts) these will be stored securely and destroyed as per our data retention policy.

Data retention

Event and delegate data will be held in your CCT Event Manager account for a period of 3 years after your event has taken place to allow you to view your information and help organise your next event, after which time it will be deleted automatically. Before it is deleted you will receive a warning notification, so you may export any details you require. Automatic deletions of historical data will begin on 25th November 2018.

Where CCT have been given details as part of your Final Details, these copies will be held for up to 30 days after the invoice for your event has been paid, at which point they will be destroyed.

Disaster recovery backups of CCT Event Manager data will be stored for up to an additional 30 days.

Privacy and Cookies

The Christian Conference Trust is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We will collect your personal details in order to be able to provide you with access to this service and in order to respond to any enquiries you make. We may also from time to time use these contact details to send promotional information about new services and features that we think you may find interesting, if you have given us consent to do so.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

Your rights of access, rectification and erasure

You may request details of personal information which we hold about you, for which we are the data controller. If you would like a copy of the information held on you please write to Christian Conference Trust, The Hayes Conference Centre, Swanwick, Derbyshire, DE55 1AU or email info@cct.org.uk.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

If you wish that we not store your personal information, please contact us at the above address.

For data held by CCT, for which we are the data processor, it will be necessary to contact the data controller (normally the event organiser) to access or amend this data. CCT will in its role as a data processor provide assistance to the data controller as required in fulfilling such obligations.


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